Privacy Policy
1. Business Identity
Our website address is https://virtualaeon.gr, and the data controller for the personal data collected through this website is the sole proprietorship with the following official details:
KOUKOUMANIS MICHAIL
VIRTUAL AEON
SOLE PROPRIETORSHIP
G.E.MI. : 190216007000
EUID: ELGEMI.190216007000
Our business activities focus exclusively on providing B2B services (IT services, web development, and digital transformation for businesses). We do not maintain a physical store or public reception offices.
All of our meetings take place either remotely via video conference or in person at the respective client’s premises.
2. What personal data
we collect and why
We collect only the minimum and absolutely necessary data for the smooth operation of our website and to communicate with you, in full compliance with the General Data Protection Regulation (GDPR).
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
If you use our website’s contact form, we collect the information you provide (such as your full name, company, email address, and your message). This data is used exclusively to service and respond to your requests and will under no circumstances be used for advertising or promotional purposes without your explicit consent.
Cookies
- If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Analytics
Our website uses the basic, anonymous statistical tools of WordPress to monitor traffic. In the event of future use of advanced tools (such as Google Analytics), the collection of such data will take place exclusively upon your choice and acceptance through the dedicated cookie banner of our website. This data is anonymous, aggregate, and does not allow for the identification of individuals.
3. Who we share your
data with
Virtual Aeon fully respects your privacy. We do not share, sell, or rent your personal data to any third-party organization or advertising agency. Data may only be shared with trusted third-party service providers that are absolutely necessary for the operation of our website (such as our web hosting provider) and who fully comply with data protection legislation (GDPR).
4. How long we retain
your data
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- The information submitted through the contact form is retained for the period necessary to complete the communication or our professional relationship, unless its retention is required by tax or other applicable legislation.
5. What rights you have
over your data
In accordance with the General Data Protection Regulation (GDPR), you have the following rights, which you can exercise at any time:
- Right of access and information: You can request to receive an exported file of the personal data we hold about you.
- Right to rectification: You can request the correction of any incomplete or inaccurate data we hold about you.
- Right to erasure (“right to be forgotten”): You can request by clicking at Personal Data Requests that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- Right to restriction of processing & objection: You have the right to object to, or request the restriction of, the processing of your personal data.
6. Where your data is sent
Visitor comments may be checked through an automated spam detection system (spam filter).
All data from our website is stored and hosted on secure proprietary company servers located within the European Union (EU servers), fully meeting all European security standards and GDPR requirements. No data transfer takes place outside the European Economic Area (EEA).
7. Contact information
For any questions regarding this Privacy Policy or to exercise your legal rights, you can contact us directly by clicking here for any Legal Matters.
8. Additional information
How we protect your data
We implement strict technical and organizational security measures to protect your data from loss, misuse, unauthorized access, or disclosure. Our website utilizes the encrypted security protocol SSL/TLS (HTTPS) to ensure the secure transmission of data.
What data breach procedures we have in place
In the event that a data breach is detected, we have established internal procedures for immediate response. We commit to notifying the competent supervisory authorities, as well as the affected individuals, within the legally mandated timeframe of 72 hours.
What third parties we receive data from
Virtual Aeon’s website does not receive, collect, or purchase user data from third-party entities, advertising agencies, or external databases.
What automated decision-making and/or profiling we do with user data
We do not perform any automated decision-making or engage in profiling based on the personal data of our website visitors.
Regulatory disclosure requirements
As a Greek business, we fully comply with national law and the provisions of the Hellenic Data Protection Authority (HDPA), as well as the European General Data Protection Regulation 2016/679 (GDPR).
